Don't get your feelings hurt. Mom gets huffy when someone tells her something that's different from what is stuck in her head (whether it's fact or fantasy). She got huffy with me when I told her you and Lauren did not say for sure you were coming, and she said that about you while she was being huffy. She hasn't hurt my feelings lately but she's done a real good job of pushing my buttons and pissing me off! Today she called me at work and left a message that she had something she wanted to tell me about Choice. So I called her back and basically she just wanted to tell me again how bad she thought they were, and to watch what I say to them because she's heard they have to have a whole staff of attorneys.
....and yes, Mom had to call me today to tell me one more time how horrible Choice is. I asked how her weekend was and mentioned that I heard the caregiver could not get Dad in and out of bed. She said, "Where did you hear that?" I said, "Both Robin and Fran." So then she admitted it was true. Then she continued to do her usual ranting about Choice. I said, "Well you've got someone now that you picked out so you should be happy." She lauged and said, "Well, I've only had one person and I didn't pick her." "I said, No, I mean you now have an agency that you picked so you should be happy." Then she did her formal thank you like she does when she's ready to hang up, so I said Bye.
BTW, I checked BBB and Choice has a rating of Satisfactory, same as Eldercare.
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